Question 1

What does each meal come with?

Accepted Answer

Each meal varies in the number of carbs/protein/macros but are guaranteed to be healthy options. Each meal prep has labels to provided detailed description of the serving size.

Question 2

When do I order my meals?

Accepted Answer

Order your meals Monday - Friday. Noon on Friday's is the last opportunity to order for the week to guarantee deliver on Sunday's.

Question 3

Where do I order?

Accepted Answer

Right here :) https://www.nextstepmealprep.com/order

Question 4

What if I need to cancel my order?

Accepted Answer

If you need to cancel your order we ask that you contact us directly before Thursday at 11:59pm for a full refund. Any cancellation made after this time will not be refunded. Unfortunately we have to be really strict about cancelling orders due to the fact that once your order has been placed we then proceed to purchasing and prepping/marinating all meals before they actually get cooked on Sunday. This means that even though you don’t actually receive your meals till Sunday there has already been money and labor invested in your order. We apologize for any inconvenience this may cause you.

Question 5

Do you offer vegan/vegetarian?

Accepted Answer

No we currently do not offer Vegan meals but we are always looking for ways to better service our clients. Sorry for any inconvenience, feel free to contact us with any suggestions you may have.

Question 6

Do you offer Gluten Free Items?

Accepted Answer

Majority of our meals are gluten free, with exception of pasta dishes, and sauces. please reach out if you have any questions regarding gluten free items.

Question 7

Can I freeze my meals?

Accepted Answer

Yes! Our meals are made to last approximately 5 days in a refrigerator if you are ordering meals for 6 or 7 days we recommend that you freeze the meals that will be eaten on the 6th and 7th day.

Question 8

How often do you change your menu?

Accepted Answer

Our main goal is to help you eat healthy without getting sick of eating the same meals. Therefore we will be changing the menu every two weeks to keep you on track.

Question 9

How long do I microwave my meals for?

Accepted Answer

To ensure the quality of our meals we recommend that you microwave your meals no longer than 2 minutes or until heated all the way through? Added tip would be to sprinkle water on food to prevent from drying out.

Question 10

What if I have food allergies?

Accepted Answer

We ask that if you have any food allergies (i.e. fish, nuts, dairy, etc.) that you please let us know immediately after your order has been placed.

FAQ's

Frequently asked questions